Customer support

Support hoursMon–Fri, 10:00–18:00 JST

Closed weekends and Japanese public holidays

Messages received outside these hours will be handled from the next business day.

Change shipping addressOrders that haven't shipped yet can be changed here

We'll send a link to change the shipping address to the email address registered on your order.

Phone number Email

Order number

Phone number used at checkout

Other inquiries

NameRequired

Email Required

Phone Number

Order ID

Inquiry category Required

Your messageRequired

Attachments

JPEG, PNG, HEIC or PDF. Up to 3 files, 10 MB each. Automatically deleted after 30 days.

Privacy Required

I agree to the privacy policy